{"id":914,"date":"2025-03-02T07:30:02","date_gmt":"2025-03-02T07:30:02","guid":{"rendered":"https:\/\/lasqala.nl\/?page_id=914"},"modified":"2026-09-10T12:20:05","modified_gmt":"2026-09-10T12:20:05","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/lasqala.nl\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"914\" class=\"elementor elementor-914\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21c6efbd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21c6efbd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2586d9a6\" data-id=\"2586d9a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45386ab9 elementor-widget elementor-widget-heading\" data-id=\"45386ab9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Retour- en Terugbetalingsbeleid \u2013 LaSqala<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37c4ad2e elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"37c4ad2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Retour- en Terugbetalingsbeleid \u2013 LaSqala<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-505b514c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"505b514c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-417a6b31\" data-id=\"417a6b31\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c27ab2d elementor-widget elementor-widget-heading\" data-id=\"3c27ab2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Laatst bijgewerkt: 01-03-2025\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64a02e8b elementor-widget elementor-widget-text-editor\" data-id=\"64a02e8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bij\u00a0<b>LaSqala<\/b>\u00a0streven we naar 100% tevredenheid bij onze klanten. Dit\u00a0<b>Retour- en Terugbetalingsbeleid<\/b>\u00a0legt uit in welke gevallen je een product kunt retourneren of een terugbetaling kunt aanvragen voor aankopen in onze webshop.<\/p><hr \/><p><b>1. Retourvoorwaarden<\/b><b><\/b><\/p><p>Je kunt een product retourneren als:<\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/2705\/32.png\" alt=\"\u2705\" data-emoji=\"\u2705\" aria-label=\"\u2705\" data-bit=\"iit\" \/>\u00a0Het artikel\u00a0<b>onbeschadigd, ongebruikt en in originele verpakking<\/b>\u00a0is.<\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/2705\/32.png\" alt=\"\u2705\" data-emoji=\"\u2705\" aria-label=\"\u2705\" data-bit=\"iit\" \/>\u00a0De retouraanvraag wordt ingediend binnen\u00a0<b>14 dagen na ontvangst<\/b>\u00a0van je bestelling.<\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/2705\/32.png\" alt=\"\u2705\" data-emoji=\"\u2705\" aria-label=\"\u2705\" data-bit=\"iit\" \/>\u00a0Het product niet valt onder de\u00a0<b>uitgezonderde artikelen<\/b>\u00a0(zie sectie 2).<\/p><p>Om een retourzending te starten, neem contact met ons op via\u00a0<b>[e-mail]<\/b>\u00a0met je\u00a0<b>bestelnummer en reden van retour<\/b>.<\/p><hr \/><p><b>2. Artikelen die niet geretourneerd kunnen worden<\/b><b><\/b><\/p><p>Om hygi\u00ebnische of logistieke redenen kunnen we\u00a0<b>geen retouren accepteren<\/b>\u00a0voor:<\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/274c\/32.png\" alt=\"\u274c\" data-emoji=\"\u274c\" aria-label=\"\u274c\" data-bit=\"iit\" \/>\u00a0<b>Sieraden en beautyproducten<\/b>\u00a0(zoals parfums, oli\u00ebn en huidverzorging) die geopend of gebruikt zijn.<\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/274c\/32.png\" alt=\"\u274c\" data-emoji=\"\u274c\" aria-label=\"\u274c\" data-bit=\"iit\" \/>\u00a0<b>Op maat gemaakte of gepersonaliseerde artikelen<\/b>.<\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/274c\/32.png\" alt=\"\u274c\" data-emoji=\"\u274c\" aria-label=\"\u274c\" data-bit=\"iit\" \/>\u00a0<b>Artikelen in de uitverkoop<\/b>\u00a0(tenzij defect).<\/p><hr \/><p><b>3. Terugbetalingsbeleid<\/b><b><\/b><\/p><p>\u2022\u00a0Zodra wij je retour hebben ontvangen en gecontroleerd, verwerken wij de terugbetaling binnen\u00a0<b>7 werkdagen<\/b>.<\/p><p>\u2022\u00a0Terugbetalingen worden altijd uitgevoerd via de\u00a0<b>oorspronkelijke betaalmethode<\/b>.<\/p><p>\u2022\u00a0<b>Verzendkosten worden niet terugbetaald<\/b>, tenzij het product defect of verkeerd geleverd is.<\/p><hr \/><p><b>4. Ruilen van een product<\/b><b><\/b><\/p><p>Wil je een artikel ruilen voor een ander product? Neem binnen\u00a0<b>14 dagen<\/b>\u00a0contact met ons op via\u00a0<b>[e-mail]<\/b>, en wij helpen je graag verder.<\/p><hr \/><p><b>5. Beschadigde of Verkeerde Artikelen?<\/b><b><\/b><\/p><p>Is je bestelling\u00a0<b>beschadigd aangekomen of heb je het verkeerde product ontvangen<\/b>? Stuur ons binnen\u00a0<b>48 uur na ontvangst<\/b>\u00a0een e-mail met:<\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/1f4f8\/32.png\" alt=\"\ud83d\udcf8\" data-emoji=\"\ud83d\udcf8\" aria-label=\"\ud83d\udcf8\" data-bit=\"iit\" \/>\u00a0Foto\u2019s van het product en de verpakking<\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/1f4e6\/32.png\" alt=\"\ud83d\udce6\" data-emoji=\"\ud83d\udce6\" aria-label=\"\ud83d\udce6\" data-bit=\"iit\" \/>\u00a0Jouw\u00a0<b>bestelnummer<\/b><b><\/b><\/p><p>Wij zorgen zo snel mogelijk voor een passende oplossing!<\/p><hr \/><p><b>6. Contact &amp; Retouradres<\/b><b><\/b><\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/1f4cd\/32.png\" alt=\"\ud83d\udccd\" data-emoji=\"\ud83d\udccd\" aria-label=\"\ud83d\udccd\" data-bit=\"iit\" \/>\u00a0<b>LaSqala \u2013 Retouren<\/b><b><\/b><\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/1f4e7\/32.png\" alt=\"\ud83d\udce7\" data-emoji=\"\ud83d\udce7\" aria-label=\"\ud83d\udce7\" data-bit=\"iit\" \/>\u00a0<b>E-mail:<\/b>\u00a0[<a href=\"mailto:info@lasqala.nl\" target=\"_blank\" rel=\"noopener\">info@lasqala.nl<\/a>]<\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/1f4de\/32.png\" alt=\"\ud83d\udcde\" data-emoji=\"\ud83d\udcde\" aria-label=\"\ud83d\udcde\" data-bit=\"iit\" \/>\u00a0<b>Telefoon:<\/b>\u00a0064576661<\/p><p><img decoding=\"async\" class=\"an1 CToWUd\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/1f4e6\/32.png\" alt=\"\ud83d\udce6\" data-emoji=\"\ud83d\udce6\" aria-label=\"\ud83d\udce6\" data-bit=\"iit\" \/>\u00a0<b>Retouradres:<\/b>\u00a0<a href=\"mailto:restaurant@lasqala.nl\" target=\"_blank\" rel=\"noopener\">restaurant@<wbr \/>lasqala.nl<\/a>\u00a0<\/p><p>Zorg ervoor dat je retourpakket\u00a0<b>goed verpakt<\/b>\u00a0is om transportschade te voorkomen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Retour- en Terugbetalingsbeleid \u2013 LaSqala Home Retour- en Terugbetalingsbeleid \u2013 LaSqala Laatst bijgewerkt: 01-03-2025 Bij\u00a0LaSqala\u00a0streven we naar 100% tevredenheid bij [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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